Your privacy,handled with care

Who this policy covers

This Privacy Policy applies to precisiontotalhealthandwellness.com and to the personal information we collect from patients and visitors through this website. Precision Total Health & Wellness Clinic, LLC is a nurse-owned medical practice located at 101 E. Mahoney St, Suite 11, Plant City, FL 33563.

Precision is a direct, cash-pay practice. We do not bill health insurance. Because we do not file insurance claims, we are not a HIPAA covered entity. We still treat your personal and health-related information as confidential, use reasonable safeguards to protect it, and do not sell it. We also follow the Florida laws that protect personal and medical information, including the Florida Information Protection Act (Fla. Stat. 501.171) and Florida's medical-records confidentiality law (Fla. Stat. 456.057).

Information we collect

We collect only the information we need to respond to you and provide care. Through this website, that may include:

• Contact details such as your name, email address, and phone number
• Appointment and booking details, including the service you request and a preferred time
• Payment information, which is processed securely by our payment processor (we do not store your full card number on this site)
• Messages and information you choose to send us through our contact or booking forms

How we use your information

We use the information you provide to:

• Provide and coordinate your care
• Schedule, confirm, and follow up on appointments
• Process payments for the services you choose
• Respond to your questions and requests
• Send communications related to your care and your account, such as appointment confirmations and replies

How we share your information

We do not sell your personal information. We share it only with trusted service providers who help us run the practice and this website, and only as needed for them to perform their service for us. These include:

• A third-party payment processor, which processes payments securely on our behalf
• A secure hosting and database provider, which stores the data for our booking and records system
• An email service provider, which delivers our transactional emails, such as confirmations and replies
• A mapping service, which powers the location map shown on our Contact page

Payments and financing

Payments are handled by our third-party payment processor. Your full card number is never stored on this site. If you choose to pay over time, third-party financing options may be available, handled by those providers under their own terms and privacy policies. We may also disclose information when required by law, such as in response to a valid subpoena or court order, or when disclosure is necessary to protect the safety of a patient or others. We may share information with your consent or at your direction.

How we protect your information

We use reasonable administrative and technical safeguards designed to protect your information, including encrypted connections and limited, role-based access. Payment card details are handled by our payment processor and are not stored on this site. No website or method of electronic storage is perfectly secure, so while we work hard to protect your information, we cannot guarantee absolute security.

How long we keep your information

We keep your information for as long as needed to provide care, run our practice, and meet our legal and recordkeeping obligations. Medical records are retained for the minimum periods required by Florida law (Fla. Stat. 456.057). When information is no longer needed, we take reasonable steps to dispose of it securely.

Your choices and rights

You may ask us to review or correct the personal information we hold about you, and you may request a copy of your medical records as allowed by Florida law. You can also ask us to stop sending non-essential communications at any time. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Cookies and analytics

Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it so we can improve it. Some pages include third-party content, such as the embedded location map, which may set its own cookies under that provider's terms. You can control or disable cookies through your browser settings, though some parts of the site may not work as well if you do.

Children's privacy

Our services are intended for adults. We provide care to minors only with the involvement and consent of a parent or legal guardian. This website is not directed to children, and we do not knowingly collect personal information from children online without a parent or guardian's involvement. If you believe a child has provided us information through this site, please contact us and we will address it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically so you stay informed about how we handle your information.